If you are new to a hotel, the first time experience can be daunting, especially if you are unfamiliar with the area. However, thanks to robotics, hotels are now incorporating gadgets that search and respond to customer queries and give instant answers..
Personalised services are one of the hallmarks of a great hotel experience. Unlike humans who may at times forget faces and names, robots can easily recognise faces and remember names, and more importantly, they remember guests’ preferences.
For regular guests, robots note their preferences and will always send them to their rooms on arrival. For new guests, the robots will help the hotel’s staff to store their purchases and preferences for future use.